-TFO SPINNING & CASTING RODS WARRANTY REGISTRATION & INFORMATION

++Online Warranty Registration click here.

To see a PDF copy of the TFO Spinning Rod & Casting Rod Limited Lifetime Warranty Card, click here. (208 KB)

Tips for Care & Maintenance of your Temple Fork Outfitters Rod


TEMPLE FORK OUTFITTERS SPINNING & CASTING ROD LIMITED LIFETIME WARRANTY, CANADA

Temple Fork Outfitters Spinning and Casting Rod Limited Lifetime Warranty is for the life of the original registered owner. If your rod fails due to defects in materials or workmanship Temple Fork Outfitters Canada will repair or replace your rod or rod section (tip or butt section) at no cost.

++To activate your warranty, simply fill out the warranty registration form online or fill out the printed form and drop it in the mail to us, don’t forget the stamp. Product registration must be completed by the purchaser to activate the warranty. Keep this warranty with your original receipt as you will be required to show proof of purchase from an authorized Canadian Temple Fork Outfitters dealer when claiming a warranty. Temple Fork Outfitters Canada reserves the right to determine the eligibility of the product registration if the registration is delayed by the purchaser for more than three months after the original purchase date.

If you ever have a problem with your rod send it to us here in Calgary.
To return a rod for warranty repair or replacement, send the entire rod (insured, we are not responsible for lost shipments) with proof of purchase along with the applicable fee, plus freight and tax (see fee schedule below) to Temple Fork Outfitters Canada care of:
Springbrook Manufacturing
3809—9th Street SE
Calgary, Alberta, Canada T2G 3C7

Please make sure that your broken rod is properly packaged and please include a current daytime phone number & return address; a physical address is better than a P.O. Box. Once we receive your rod, we will inspect the damages. Temple Fork Outfitters Canada will determine, at it’s sole discretion, if the rod or rod section failed due to defects in materials or workmanship, if this is the case we will then return your warranty fee along with your repaired or replacement rod or rod section. The whole process should not take more than a week from the time we receive your broken rod. If upon examination, we determine that a broken rod or rod section is not due to a defect in materials or workmanship, Temple Fork Outfitters Canada will process your warranty fee and repair, replace or substitute with the closest comparable model if an exact replacement is no longer available.

Temple Fork Outfitters Canada under the following exceptions has no liability to provide warranty services for the repair or maintenance without charge: deficiency resulting from shipping; damages caused by neglect, misuse or accidental events; human force or assembly; improper maintenance or modifications; normal wear and tear caused by use over time; loss or theft, and is limited to only the rod and its components.

Please note: Your dealer is not authorized to offer over-the-counter no charge replacements under this warranty so you’ll have to send the rod to us if you feel the rod failed due to defects in materials and workmanship. Your dealer, at their discretion, may however replace the broken piece or rod but you will be charged all the applicable fees as shown below. (Fees are subject to change and dealers may call for revised warranty fee pricing.)

In closing, your purchase makes you part of our growing family that most recently has been joined by Gary Loomis. His knowledge, experience, heart and soul exists in each of the TFO Spinning and Casting rods he has designed for us. We ask that you share his passion for the outdoors by helping to protect our valuable fisheries and by helping us get new participants involved in our sport… we welcome you and we thank you for your support.

This warranty supports Temple Fork Outfitters, Canada rods in the TFO Signature Series TiCr2; TFO Professional TLFS, TLFC, TLSHS, TLSHC and TLSHCP series of rods.


*TFO SPINNING & CASTING ROD WARRANTY FEE SCHEDULE, CANADA
WARRANTY FEE
2 PIECE RODS: $25.00 PER SECTION
1 PIECE RODS: $35.00 PER ROD
FREIGHT TO YOUR PROVINCE
2 PIECE RODS
1 PIECE RODS
ALBERTA
$9.00
$20.00
BRITISH COLUMBIA
$12.00
$23.00
MANITOBA
$10.00
$22.00
NEW BRUNSWICK (HST)
$35.00
$49.00
NEWFOUNDLAND & LABRADOR (HST)
$35.00
$49.00
NOVA SCOTIA (HST)
$35.00
$42.00

NORTHWEST TERRITORIES

$CALL
$CALL
NUNAVUT
$CALL
$CALL
ONTARIO
$12.00
$23.00
PRINCE EDWARD ISLAND
$35.00
$49.00
QUEBEC
$14.00
$27.00
SASKATCHEWAN
$9.00
$20.00
YUKON TERRITORY
$CALL
$CALL
PLUS APPLICABLE GST or HST TAX FOR YOUR PROVINCE.
Fees in Canadian Funds. We accept Visa & MasterCard, Cheques & Money Orders, make payable to Springbrook Manufacturing.
NOTE: Your warranty will be delayed if the warranty fee, freight and taxes are not all included.  
*Fees subject to change without notice. Freight F.O.B. Calgary. Shipping outside of Canada is at cost plus insurance.
Please call 403-243-3308 for your total if paying by Cheque or Money Order and for any fee or freight schedule changes.

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